ARGOS, the Global KYC Solution Chosen by Kakao Entertainment!
The Future of Fan Verification Powered by AI: ARGOS X Kakao Entertainment
Today, we’re excited to introduce how Kakao Entertainment’s ticket reservation platform, Melon Ticket, has adopted ARGOS’s identity verification (KYC) solution to strengthen the reliability of performance and ticket services connecting global fans and artists.
Kakao Entertainment provides ticketing services for global users, including K-POP concerts, musicals, and fan meetings. However, like many ticketing platforms, they face concerns over macro ticketing, proxy purchases, illegal resale, and scalping, and therefore need a robust authentication system to maintain platform reliability and fairness.
To prevent fraudulent bookings, Kakao Entertainment introduced ARGOS’s KYC solution.
So, where exactly can you find our service in Melon Ticket? Let’s take a look!
ARGOS’s Online Identity Verification Service on Melon Ticket
First, go to the Melon Ticket global homepage, sign up or log in, and navigate to [My Info] → [My Account].
There, you’ll see the “Verify Yourself” button.
Verification can be performed voluntarily, and users are notified that it may be required for certain events. So, at which events can you find it?
For instance, you can meet ARGOS’s verification service at Chanyeol’s concert scheduled for November 26 this year!
Click the Verification button on the web to begin the identity verification process.
Scan the QR code and complete verification on mobile → KYC verification completed on mobile.
Using the visible QR code, only accounts with passport verification completed can purchase tickets for this event.
So why not check out ARGOS’s service right now on Kakao Entertainment’s Melon Ticket?
Why KYC is Essential for Performance and Ticket Services
We’ve now explored how ARGOS’s service works on Melon Ticket—but why is identity verification necessary in ticketing services?
KYC (Know Your Customer) is a safety procedure that verifies a user’s identity and prevents risks of forgery, manipulation, or fraudulent use in advance.
In performance ticket services, KYC plays several critical roles:
Prevents proxy purchases and resale to block fraudulent transactions.
Detects and blocks bots or fake users, ensuring a trustworthy ticketing environment.
Builds a fair reservation culture through real-name verification of fans and audience members.
Supports AML (Anti-Money Laundering) compliance in global payment and refund processes.
Enhances personal data and payment security, allowing users to enjoy services safely.
ARGOS’s KYC solution goes beyond simple identity verification it implements a trust-based authentication flow from ticket issuance to entry validation, ensuring transparency and security throughout the ticketing ecosystem.
The Global KYC Solution on Melon Ticket: ARGOS Creates a Secure Ticketing Experience
We’ve now looked at the global KYC adoption case between ARGOS and Kakao Entertainment.
Regardless of the type of performance or event, Melon Ticket users can complete identity verification in advance through account settings or start the KYC process at the time of purchasing tickets.
This process is seamlessly completed via mobile linkage, allowing users to enjoy enhanced security without any inconvenience.
ARGOS strengthens security without compromising user experience (UX).
Going forward, ARGOS plans to expand its customized KYC solutions across various industries such as gaming, digital assets, NFTs, community platforms, and marketplaces.
In our next content, we’ll share an even deeper, behind-the-scenes story about this case exclusive insights you won’t find anywhere else.
If you’re a company seeking expansion in ticket platforms, gaming, virtual assets, fintech, or community platforms, contact ARGOS today!
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