ARGOS Identity Partners with Kakao Entertainment to Prevent Ticket Scalping and Fraud with AI-Powered Identity Verification
Today, we would like to introduce a case study featuring Kakao Entertainment, which has adopted ARGOS’s service, ID check.
Scalping is no longer a problem we can ignore!
With the rising popularity of international artist concerts such as Coldplay, the battle for tickets is becoming increasingly intense. Consequently, issues surrounding fraudulent ticketing such as scalping, macro reservations, and illegal ticket sales are becoming more serious.
For ticket platform operators, maintaining fair transactions and providing users with a better booking environment has become more important than ever.
To address these problems, ARGOS has introduced its remote identity verification service, ID check, to Melon Ticket, the ticketing platform of Kakao Entertainment.
Let’s take a closer look at how this partnership has strengthened both the security and convenience of the ticketing platform.
Blocking Scalping and Fraudulent Reservations with AI-Powered eKYC
ARGOS’s ID check accurately verifies user identity using advanced technologies such as ID document authenticity checks, facial recognition, and OCR. In particular, it enhances ticketing fairness through the following features:
One person, one account: Blocks duplicate registrations, a key cause of ticket scalping
Proxy & VPN detection: Enhances network security to prevent macro and automated bookings
AI-based forgery detection: Precisely determines whether IDs or facial images have been forged using AI
ARGOS utilizes AI technology in remote environments to provide swift and accurate identity verification. The ID check service, a remote identity verification (eKYC) solution by ARGOS, is equipped with highly accurate forgery detection features for both IDs and faces, offering users both convenience and reliability.
Easy Recovery for Foreign User Accounts!
Another key highlight of this collaboration is the support for foreign users.
Even foreigners who do not have CI (Connecting Information) can still authenticate their identities. Once authenticated, a DI (Digital Identifier) is generated based on the verified information, allowing short-term visitors to easily recover accounts if lost ensuring safe and seamless service use.
Given Kakao Entertainment's global user base, improving accessibility for foreigners adds a significant competitive advantage to the platform.
ID check goes beyond simple identity verification. It is a service designed to build trust and ensure fair transactions in the ticket and event market. By minimizing problems caused by illegal trading, it helps protect the revenue of official sellers and ensures that real fans can purchase tickets in a healthy ticketing environment.
Lee Won-gyu, CEO of ARGOS Identity, shared the following
"We are delighted that Kakao Entertainment was able to enhance both trust and user convenience in foreign ticket bookings through ARGOS ID check. With the growing number of inbound foreign visitors, demand for foreigner friendly services is rapidly increasing not only in ticketing but also in prepaid e-money services and telecom. Starting with this partnership, we are excited to support identity verification for foreigners across various industries and help expand the usage of Korean IT, finance, and telecom services."
Today, we looked into our collaboration with Kakao Entertainment. Going forward, we plan to continuously enhance our services so that various concert and marketplace platforms can provide transparent and secure services through ID check.
ARGOS will continue to accelerate digital transformation across industries with its AI-powered identity verification technology and build a safe authentication ecosystem that global users can trust.
Start your ticketing service without worrying about scalping with ARGOS today!
