March Update: Enhancing KYC for More Stable Global Operations and Greater Brand Flexibility

March Update: Enhancing KYC for More Stable Global Operations and Greater Brand Flexibility

March Update: Enhancing KYC for More Stable Global Operations and Greater Brand Flexibility

ARGOS Identity’s March 2026 update focuses not simply on adding new features, but on improving the stability of the verification entry process, expanding UI flexibility for each client, supporting a wider global user base, and enhancing collaboration efficiency across operations teams.

In real global KYC environments, service quality is influenced not only by verification accuracy, but also by how effectively abnormal access is filtered early, how consistently brand experience is maintained, how quickly permissions can be shared across operations teams, and how naturally users from different countries can complete the process in their own language.

Reflecting these practical operational needs, this update introduces several enhancements including Liveform image rotation, Custom Theme, Mongolian and Turkish language support, Passive Liveness UI improvements, admin invitation, and a new custom policy rejection code.

Experience a more refined and stable identity verification environment designed for rapidly evolving global service operations.

Custom Theme: Making the Verification Screen Part of Your Brand Experience

In global services, when the verification screen feels disconnected from the main service interface, user drop-off can increase more than expected.

Especially in financial services, remittance, gaming, and platform environments, visual inconsistency during verification can directly reduce trust, making brand color consistency and UI continuity highly important.

The newly introduced Custom Theme feature addresses this need.

Using two query string parameters mainColor and innerColorclients can directly define the colors of major UI elements within the KYC Liveform.

mainColor controls key interaction elements such as CTA buttons and primary action buttons, while innerColor determines text and icon colors inside buttons.

Six-digit hex color codes are supported, and these parameters must be included within the encrypted parameter before use.

This allows clients to naturally extend their brand experience into the verification flow without modifying the UI separately.

Key Improvements

• mainColor: Set CTA buttons and key action element colors

• innerColor: Set text and icon colors inside buttons

• Supports 6-digit hex color codes

• Must be encrypted within the encrypted parameter

Liveform Image Rotation: Preventing Small User Mistakes from Becoming Verification Failures

In actual verification environments, document orientation errors occur more frequently than expected.

Especially on mobile devices, image orientation may change after capture, or users may upload ID documents upside down without noticing.

Previously, this often required retaking the image. With this update, users can now rotate uploaded images 90 degrees clockwise before submission.

Although simple, this feature directly contributes to reducing drop-off caused by retakes, lowering OCR failures, and maintaining document recognition accuracy.

Key Improvements

• Rotate immediately after upload

• Supports 90° clockwise rotation

• Submit without retaking the image

Expanded Language Support: Mongolian and Turkish Added

Language support in global user verification is not simply a translation issue.

Insufficient language support often leads directly to incomplete verification and impacts conversion rates.

This update adds Mongolian (mn) and Turkish (tr) as newly supported languages.

These languages can be applied automatically through Liveform URL parameters or user environment settings, providing a more natural verification experience. This improvement is especially meaningful for services with users from Central Asia and Turkish-speaking regions.

Key Improvements

• Mongolian support added

• Turkish support added

• Compatible with language parameter settings

A Small UX Change That Improves Completion Rates: Passive Liveness UI Enhancement

In Passive Liveness, users must complete facial capture without performing explicit actions, which means even a short lack of guidance can lead to failure.

With this improvement, a guidance message now appears 2 seconds after capture begins.

Users can immediately understand what is happening and continue the process without interruption. The guidance message also reflects the colors configured in Custom Theme.

Key Improvements

• Guidance message displayed after 2 seconds

• Improved capture flow guidance

• Integrated with Custom Theme

Admin Invitation: Making Operations Team Collaboration Easier

As project scale grows, quickly assigning administrator permissions becomes increasingly important.

With this update, administrators can now be invited simply by entering an email address and name.

Existing users are added immediately, while non-registered users receive an email invitation and can gain access after completing registration within 7 days.

Key Improvements

• Email-based admin invitation

• Immediate addition for existing users

• Invitation email for new users

• 7-day validity period

• Cancel and re-invite supported

Custom Policy Rejection Code Added for Clearer Operational Policy Handling

When rejections occur based on internal policy, explanations could previously become inconsistent across operations.

This update introduces the applied_custom_policy code, allowing operational policy-based rejections to be clearly distinguished.

Key Improvements

• New applied_custom_policy code added

• Clear distinction for policy-based rejection cases

March Updates Focused on Operational Efficiency and Global Usability

This March update goes beyond individual feature improvements and focuses on refining the overall verification flow so that users experience fewer small inconveniences while clients can operate more flexibly.

Features such as image rotation, expanded language support, improved capture guidance UI, and admin invitation are all designed to reduce repeated usability issues in real operational environments and make the path to successful verification smoother.

In particular, brand customization through Custom Theme, expanded language support, and Liveform UX improvements help reduce service-specific user experience gaps and provide more consistent verification experiences across different countries and service environments.

ARGOS Identity will continue evolving its verification services based on real operational environments and global user flows, delivering a more stable and seamless identity verification experience.