Global identity verification service, ARGOS!

Today, many companies are considering implementing an eKYC (Electronic Know Your Customer) system for various reasons, such as preventing multi-account abuse, ticket scalping, and money laundering. However, choosing the right provider can be a challenge.

There are some things we have never publicly disclosed but that many enterprise clients may be curious about!
So, we’d like to introduce ARGOS’s unique approach to CS/CX (Customer Support/Customer Experience) and our pricing structure.

What are ARGOS’s strengths? First, as a B2B SaaS company, how does ARGOS handle CS/CX for its clients?

Global identity verification service ARGOS’s CS/CX Support System

We utilize a chatbot service to respond quickly to client inquiries. Once a contract is finalized, we handle client requests through Zendesk.

Our CX team provides support in multiple languages along with user guides to ensure prompt resolution.

For example, as seen in the image below, we provide AML (Anti-Money Laundering) result guides, API error support, and onboarding assistance for clients during their testing phase. We tailor our guidance to each client’s specific needs and resolve issues quickly without exposing personal data.

EKYC Solution ARGOS’s Unique Pricing Structure

As a B2B SaaS company, how does ARGOS determine pricing for its clients?

To offer the best identity verification services, we use a flexible, transparent, and credit-based pricing model.
Credits act as a virtual currency within the ARGOS platform, deducted based on usage. This system allows clients to access ARGOS’s full suite of features at a reasonable price while easily establishing a secure and convenient identity verification process.

Digital identity verification platform ARGOS’s Credit-Based System

1. Credit Purchase

Clients can begin purchasing credits immediately upon signing a contract with ARGOS Identity.
The amount of credits purchased is based on anticipated usage and business needs, and additional credits can be purchased at any time during the contract period. ARGOS offers various credit package options to help clients make the best purchasing decisions.

2. Credit Usage

ARGOS Identity's various features are accessible through credits.
The number of credits consumed per feature depends on factors such as service complexity, processing volume, and data usage. Clients can selectively implement only the features they need, with credits deducted based on actual usage.

3. Credit Usage Reports

Each month, ARGOS provides a report on credit consumption to the designated contact at the client company.
This allows clients to monitor their service usage and purchase additional credits as needed to prevent service interruptions.

4. Credit Recharge

Clients can recharge credits at any time during the contract period.
Recharges can be made quickly and easily through our online payment system, and credits are immediately available for use. ARGOS provides various recharge options to ensure seamless service.

Key Features of ARGOS’s Pricing Model

1. Flexibility: Clients can select only the features they need and adjust their credit consumption, ensuring cost efficiency.

2. Transparency: Monthly credit usage reports help clients track service usage and manage their budget effectively.

3. Convenience: Additional credits can be purchased anytime.

4. Security: ARGOS Identity provides a stable platform and robust security system to ensure safe service usage.

ARGOS’s Pricing Advantage

Unlike many competitors who limit features based on purchased plans, ARGOS’s credit-based system ensures all customers—regardless of purchase amount—have access to the full range of identity verification features.

✅ No feature limitations based on pricing plans
✅ Small-scale clients can still access advanced identity verification features
✅ Highly customizable to meet different client needs
✅ Designed for both high-volume verification and specialized advanced functions

Today, we explored ARGOS’s fast CX response system and unique pricing model. Unlike most providers who offer fixed package pricing, ARGOS customizes pricing to match each client’s needs.

🔍 Explore ARGOS Identity services today!