[Customer Interview - DSRV]“The biggest advantage? Stability and speed in Online identity verification service”

“After introducing ARGOS’s solution, eKYC for foreign customers became much easier.” – DSRV

DSRV is a blockchain financial infrastructure company that aims not only to implement blockchain technology but also to expand financial inclusion based on technology, building the next-generation financial infrastructure that enables anyone to enjoy the benefits of finance without restrictions. Although they had directly investigated and tested ID standards and forgery/alteration verification methods of various countries, they found that responding to the latest forgery methods or expanding global document coverage required continuous technical updates and management burdens, which made them realize the need for a more efficient and scalable solution.
Check out the interview to see how DSRV is leveraging ARGOS!

Case Summary

• Company Name: DSRV

• Challenges: Different ID card standards, increasing complexity of tampering verification, and high resource consumption for maintaining global coverage

• Solution: ARGOS global document recognition, forgery detection, and wallet-linked authentication

• Achievements: Test environment ready within 1 hour

| Company Introduction

Hello, could you briefly introduce DSRV?

Hello. DSRV is a blockchain financial infrastructure company established in 2019. We provide blockchain infrastructure services such as validator operation, RPC node infrastructure, and wallet technology to global protocols and enterprises. Based on the technology and experience accumulated through validator operation, we are now expanding our business into custody and payments, covering the entire spectrum of blockchain financial infrastructure.

Currently, DSRV manages over KRW 3 trillion worth of digital assets securely and has been providing incident-free infrastructure services since its foundation. We are collaborating with more than 160 global clients and, as of 2024, achieved approximately KRW 10 billion in revenue and KRW 3 billion in operating profit. We have also obtained the Virtual Asset Service Provider (VASP) license, establishing a legal and stable business operation system that complies with financial regulations.

Could you briefly introduce DSRV’s business model and core vision?

DSRV operates with the vision of “World Wide Bank for Unbanked People,” which means providing practical financial services to those excluded from the benefits of the traditional financial system. Our goal is to build next-generation financial infrastructure that expands financial inclusion, enabling everyone to enjoy the benefits of finance without restrictions, going beyond simply implementing blockchain technology.

To realize this vision, DSRV is preparing an all-in-one infrastructure service called “SPiKE Payment,” which supports the entire process of issuing and operating stablecoins for enterprises and institutions. SPiKE Payment is equipped with the technology and systems to handle everything from issuance, payments, settlements, custody, and regulatory compliance in one go. While it serves as an innovative means to improve efficiency in existing financial infrastructures, it also functions as a key foundation to build new financial ecosystems in regions with underdeveloped financial infrastructure.

| Background of Introducing ARGOS

How did you address these challenges before adopting ARGOS, and what were the limitations of those methods?

While conducting a cross-border stablecoin payment PoC, DSRV directly investigated and tested ID standards and forgery/alteration verification methods of various countries to establish an eKYC process that meets AML requirements. However, the differences in national standards made implementation highly complex, requiring significant time and manpower to handle internally. Especially in responding to the latest forgery methods and expanding global document coverage, continuous technical updates and management burdens followed. Because of these limitations, we concluded that to push forward the PoC quickly and stably, we needed a more efficient and scalable solution.

Among the many identity verification service providers, how did you come across ARGOS Identity, and what was the decisive reason for choosing it?

As we prepared our cross-border stablecoin payment PoC, we reviewed various identity verification service providers. The decisive reason we chose ARGOS Identity was its broad support for blockchain-friendly features. It was already equipped with Web3-optimized functions such as global document recognition, forgery/alteration detection, and wallet-linked verification, which could be seamlessly integrated into our service structure.
In addition, the dashboard allowed us to view essential information and metrics at a glance, and the webhook provided stable data integration on the backend, independent of the frontend, which was a big advantage. Since the service itself supports mobile environments, it was also convenient for designing user experiences. Combining these elements, our team judged ARGOS to be a partner that could respond flexibly and stably, not only for PoCs but also for scaling into commercial services.

| Effects After Actual Adoption

What changes did you notice after adopting the ARGOS solution?

The biggest change we experienced after adopting the ARGOS solution was that eKYC for foreign customers of various nationalities became much easier. In addition, we could carry out development and testing stably in the sandbox environment, which allowed us to catch potential errors before applying them to the actual service. The dashboard was very well-designed, so we could immediately check the information we needed, and even when inquiries arose before PoC demonstrations, the ARGOS team responded very quickly. Altogether, these aspects significantly improved the stability and speed of the entire verification process.

Could you share any memorable aspects regarding collaboration with the ARGOS team or technical support?

Before starting PoC development, we needed to set up a test environment, so we reached out to the ARGOS team. What was really impressive was that they created the test environment within just one hour after our request. On top of that, they provided detailed explanations, which made onboarding very easy. Also, right before a demonstration, there was a case that required exception handling, and once again, the ARGOS team responded quickly and provided well-organized documentation that allowed anyone to resolve the issue easily. Thanks to this speed and systematic support, we were able to complete the PoC without unnecessary delays during the development process.

| Future Scalability and Vision

After adopting ARGOS’s solution, in what direction does DSRV plan to expand?

As the scope of blockchain technology expands into the financial sector, we believe that AML and eKYC areas within the blockchain industry previously in a gray zone now require regulatory compliance and clear guidelines. Through ARGOS’s solution, we aim to meet these standards, enabling financial institutions adopting SPiKE Payments to use the service without concerns regarding AML. Furthermore, our goal is to create an environment where overseas users can utilize the service seamlessly while complying with country-specific requirements and regulations. Moving forward, based on this AML compliance system and regulatory response capability, we plan to further expand global blockchain financial infrastructure, including cross-border payments and settlements.

What advice would you give to other blockchain companies or global B2B businesses considering collaboration with ARGOS?

From our experience, when choosing an identity verification solution partner, it’s not only important that the partner has many features and strong technical capabilities but also how quickly and reliably they can support onboarding and integration into the service. In that respect, ARGOS was excellent from setting up the test environment to handling exception cases, their speed was fast, and their explanations were clear, making it easy for our development team to proceed smoothly. The dashboard and documentation were also well-prepared, allowing us to respond immediately in-house. For blockchain or global B2B services, we believe ARGOS is a trustworthy partner you can confidently collaborate with.

With this, the first customer interview with ARGOS is complete. Moving forward, we will continue to share diverse customer cases and collaboration stories to vividly convey the value and experiences of ARGOS. We kindly ask for your continued interest and support.

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